All orders are shipped from overseas. Any customs duties incurred will be the responsibility of the buyer. Please check with your local customs authority to determine if duties or taxes apply to your order.

Shipping Procedure

Shipping Rates & Regions (Excluding BFCM SALE)

PROCESSING TIME

Orders are processed and shipped Monday – Friday from our warehouse in Shanghai, China. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

TRANSIT TIME

Transit time refers to the time it takes from when the package is shipped to reaching its destination. Please refer to corresponding transit time in charts below.

ORDER STATUS

To check on the status of your order, email support@aumnie.tw. Please include your order number, courier number and billing information. Your order number will be given to you upon completion of purchase. A courier number will be given to you via email once your order ships.

ADDITIONAL

Free Shipping does not apply to Exchanges & Returns. Free shipping offer only applies to shipping within designated regions. Duties and taxes may be levied by shipping company upon delivery. We are required by international law to disclose the full value of all shipping contents. Processing and transit times are approximate. Flate rate is approximate based on the current exchange rate of your chosen currency. Shipping is subject to availability. We do not ship to APO/FPO addresses.